In September 2012 NZ Post launched a new service that provides you with a US postal address (NZ Post Warehouse based in Oregon) to receive and forward goods to you back in New Zealand – Magic idea!
The concept is that you want to buy an item from the US and the retailer/reseller won’t ship outside of the USA, so you could leverage this service to have the goods sent to you here in New Zealand.
Full details are available here from the NZ Post website.
I decided to give this a go – I ordered some electronics from the US, they arrived at the Oregon warehouse on Saturday 27th of October (NZDST).
I was then sent an email requesting a fee based on the weight for freight to NZ as well as details on the value of the item in $US etc. Since it was the weekend now in the US, I expected that nothing would happen until Tuesday NZ DST (Monday US DST).
On the 31st of October the goods have been dispatched (Wednesday NZDST).
The website states 11 days for delivery + Customs Clearance.
“Your parcel should take approximately 7-11 working days for delivery (not including the time taken to clear Customs), from when it leaves our USA warehouse to when it arrives at your nominated delivery address here in New Zealand. These times are targets only, and delivery to rural addresses may take longer.”
From a customers perspective I’m not sure why it takes two business days to dispatch an item, nor why it takes 7-11 days to get here. How is it getting here, Courier Pigeon? I would have liked “options” on how it got here (how I could speed it up if I so wanted) with pricing options etc.
So far, less than impressed with the service. I’ll let you know when it arrives
6 November 2012 - Update: Today I received notification that the package has arrived in New Zealand.
7 November 2012 – Update: Today parcel arrived safely from the US.